Below Please find a sampling of some of our more regular questions… If you are unable to find the answers to the question you have, Please do not hesitate to email us or contact us directly at 1 888 281 4114.  We are here to Serve you.

• How do I go about ordering patches or pins?

• I don't have a graphic image what do I do now?

• Could you please explain how the ordering process works?

• How long does the entire ordering process take?

• I'm so confused with all the different pin process how can I be sure I'm using the right one?

• Could you please explain what is meant by 85% embroidery coverage.

• How many colors are included in the price?

• What is the maximum size of patch that you can manufacture?

• What type of backings do you offer?

• Why should I buy from you?

• I have a question that is not on this list, can you help me?

• How do I go about ordering patches or pins?

  It's EASY!  Just email us a graphic image of the patch or pin design in any convenient format along with your contact information and one of our expert graphic designers will either call you personally or email you a quote.   If you are ordering a pin don't worry about which process to use. Our professional design dept. will use the best process for the design or you may choose a process that you think would fit best. 

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• I don't have a graphic image what do I do now?

  NO PROBLEM!. You may send us a sketch by regular mail or email us a brief description of the patch or pin.  Be sure to  include the size and quantity and one of our graphic designers will put something together for your approval. Usually this takes from 24 to 48 hours

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• Could you please explain how the ordering process works?

  Once a patch designed is confirmed and the order is placed, we will  manufacture at no additional cost to you, a FREE pre-producton sample for your approval. This way you get to see exaclty what the patch will look like prior to production. The entire process is guaranteed. You must be 100% satisfied with the result or your money will be cheerfully refunded.

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• How long does the entire ordering process take?

  Starting from scratch the entire process from design to finish products will be about 15 to 20 business days.

  If you have a graphic image of the patch and require a sample prior to production the process will take 5 to 10 business days for the sample and 10 to 15 business days for the completion of the order.

  If you want to put the patch directly into production without a sample the production time will be 10 to 15 business days.

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• I'm so confused with all the different pin process how can I be sure I'm using the right one?

  Don't worry.  We will help you every step of the way. If the pin is being used for a very special event then a Closionne pin would be your best choice. If it is a give away type pin then you would want to use a photo-etched process. If the pin has a lot of colors then a printed pin would be your best bet. If you want a pin that has a high quality look but are on a tight budget then a die struck pin would be the better choice.

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• Could you please explain what is meant by 85% embroidery coverage.

  This question is asked by a lot of first time patch buyers. When a patch is being manufactured a die is used to punch out the shape of the patch. The fabric used in this process is called twill.  If the patch design covers the entire twill fabric that is called 100% coverage. Since the twill fabric comes in many colors some customer decide to use part of the twill as a color. If the twill is 15% of the coverage area then the patch has 85% thread or embroiderd coverage. Usually the higher the embroidery coverage the nicer the patch will turn out. Our standard price includes up to 85% coverage so you can be guaranteed that the patch will be of exceptional quality.

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• How many colors are included in the price?

  Patches include up to 7 thread colors. Additional colors are only $0.05 per color.

  Pins include up to 4 colors at no additional charge.

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• What is the maximum size of patch that you can manufacture?

  Even though our price list only includes up to 5" we can manufacture patches up to 12" at a very reasonable cost.

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• What type of backings do you offer?

  Patch backing include sew on, Plastic, Heat Seal, Peel and Stick and Velcro.

  We also have every type of pin backings that you can imagine.

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• Why should I buy from you?

  • Fast friendly courterous service
  • Easy SECURE on line ordering. Our shopping cart has all the variables worked out for you.
  • Express shipping to your door within 10 to 15 business days
  • State of the art embroidery equipment and digitizers
  • Over 25 years of experience
  • 100% iron clad money back guarantee
  • Free pre-production sample.  We are so confident in our ability to produce a low cost high quality patch that we are willing to risk EVERYTHING on the fact that you will be delighted with the outcome or your money will be refunded without question. You can't lose. This is a win win situation for you.   No other patch manufacture will dare match this offer.
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• I have a question that is not on this list, can you help me?

  Help is just a mouse click away.  We will have your answer within 1 to 4 hours.

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